You will find many answers to your questions here. Additionally, you can contact us for answers to any other inquiries
Frequently Asked Question
What are the payment methods?
We offer a variety of payment methods, including credit cards (Visa and MasterCard), Apple Pay, and Google Pay.
How can I contact you?
You may reach us via WhatsApp at (+971506808685), email at (scentgarden.ae@gmail.com), or by completing the Contact us form. Alternatively, you can use the live chat bot.
Are the products authentic?
Yes, all our products are 100% authentic, and we never deal with imitations.
Are perfumes locally manufactured?
No, all perfumes and their derivatives, as well as other related products, are either of French or Italian origin depending on the brand, and are produced in the brand’s dedicated manufacturing facilities.
How storng are the perfume's concentration?
Since the perfumes are mini-sized, they have a high concentration and therefore strong longevity. However, as is known, factors such as weather conditions, locations, types of fabrics, and body chemistry play a significant role in affecting the longevity.
How many perfumes do you offer?
We have a large number of mini-sized perfumes, totaling over 100 types. We are always striving to refresh our selection with many luxury brands to meet our customers' requirements.
I would like to purchase perfumes that are not listed in the online store, what should I do?
We receive new collections of perfumes from time to time, and it takes a while for them to be updated in the online store. Therefore, please contact us as the perfumes you are interested in might be part of the new collection. You can reach us via WhatsApp at +971506808685.
How are perfume prices determined?
Our prices are the best and unmatched globally. The price is determined based on the brand, type of perfume, and size.
I am interested in out of stock perfumes, can I still order them?
We constantly restock perfumes that are out of stock. If you would like to pre-order perfumes before their status is updated in the online store, please contact us via WhatsApp at +971506808685.
I have an event that requires a large quantity of perfumes. I also want a special message written on a card with each gift. Can you do this for me?
Of course, we will fulfill your request with great pleasure. You can write the content of the message in the notes section before completing the payment. Additionally, you can contact us via WhatsApp at +971506808685 for further information or requests.
Do you offer wholesale prices?
Yes, we offer wholesale prices for resale, provided that large quantities are purchased. Please contact us via WhatsApp at +971506808685.
Does the product come with the brand-specific shopping bags?
No. Scent Garden is an independent entity and is not affiliated with any brand. Therefore, we do not provide shopping bags for any brands but only for Scent Garden. However, sometimes bags are available with certain products, and you will be informed accordingly.
Do you ship products to my country?
Currently, we offer delivey within the UAE. We also ship to KSA, Bahrain and Oman. Therefore, Please contact us via WhatsApp at +971506808685 so we can assist you to the best of our ability.
Are the sizes of the perfumes suitable for travel?
Yes, it is highly recommended to carry mini-sized perfumes for travel instead of full-sized bottles. They save a lot of weight in your travel bag and can also be carried in your handbag when leaving your accommodation, ensuring that your fragrance remains beautiful and enchanting at all times.
I have a small handbag. Can I carry perfumes inside it?
Yes, it is advisable to carry mini-sized perfumes in both women's and men's handbags, especially in smaller bags. It would be a shame to forgo something that enhances your elegance just because you don't have mini-sized perfumes.
Can I put perfumes in the pocket of a dress or pants?
Yes, it is preferable to keep mini-sized perfumes in the pocket of a kandura/dishdasha or pants. This way, you can always refresh your fragrance wherever you are, whether at work, in a restaurant/café, at a friend's house, or at the gym.