Refund policy

Cancellation, Return, and Exchange Policy
- Order cancellations are not available.
- Returns or exchanges of orders or products are not permitted.

Replacement of Damaged Products Policy
- If a product is damaged during transit, it can be replaced within 10-15 business days from the date of the complaint.
- To request a replacement for a damaged product, please contact us via WhatsApp or email. Customers must provide photos and videos of the damaged products when submitting a complaint.